Who Should Attend:

This course is designed to provide a general overview for strategic or sales and marketing managers, data communications professionals, software application engineers and information systems engineers.

Prerequisites:

This is an introductory course with no prerequisites

Course Description:

This course provides an introduction to the landscape and fundamental technologies of the telecommunications marketplace. Designed with the non-technical professional in mind, this course provides day-to-day examples of the intricacies and competitive landscape of the industry. Most importantly, telecom fundamentals for non-engineers provides crucial insights into fast-changing and dynamic competitive landscape, regulations and impact of new technologies.

Course Objectives:

After successfully completing the course the student willexplore and understand: Telecom Industry Structure Regulations Type of Services and Service Providers Telecom Future Trends Busines Intelligence Business and Operations Support Systems (BSS/OSS) Voice Communciations Data Communciations Digital Networking Role of IP Internet Access xDSL Frame Relay and ATM Optical Networking Virtual Private Networks (VPNs) Mobile and Cellular Networks

Course Outline:

Introduction and Overview Structure Regulation Competition The Network The Fundamentals Evolution of Current Telecom Landscape Telecom Act of 1996 Standards Plain Old telephony Service (POTS) Public Switched Telephone Network (PSTN) Circuit and packet switching Analog and digital technologies Local Loop Configurations Loop Signaling Local Loop Equipment Access Points Cabling Transport and signaling networks Switched telephone and data networks Access and terminal equipment networks Convergence Communications Technologies Communications methods Bandwidth, loss, frequency response AMI, B8ZS, NRZ, AM, FM, PSK, QAM Sync and async transmission Modulation/demodulation Communications devices Voice coding method Basic Data Communications LANs, PANs, MANs, SANs, WANs Technology of network architecture Packet switching Data communication channels Data communication device Public and private networks Lines and trunks Leased and switched networks Switched circuit and packet Services Dedicated Services Network Intelligence and Signaling Signaling System 7 (SS7) - The Glue Transmission Media Customer premises equipment and services Customer Telephone System (CTS) Private Branch Exchange (PBX) Key Telephone System (KTS) overview Centrex: Analog and Digital Automatic Call Distributors (ACDs) Computer Telephony Integration (CTI) Interactive Voice Response (IVR) Voice Mail Emerging Technologies Voice and data integration xDSL Frame relay SONET/SDH ATM/cell relay VoIP B-ISDN Cable modems VPN Digital Access and Transport Systems and Standards North American Digital Hierarchy: DS0, DS1 (T1), DS2, DS3 (T3) Fractional Services European hierarchy: E1, E2 and E3 Basic Rate Interface (BRI) ISDN Primary Rate Interface (BPR) ISDN Digital Access and Cross-connect System (DACS) xDSL DSLAMS Synchronous Optical Network (SONET) Synchronous Digital Hierarchy (SDH) DWDM Metro Ethernet Wireless communications Mobile and Cellular Services Cellular Networks Personal Communications Service (PCS) Standards Fixed Broadband access: LMDS, MMDS Wireless LANs/MANs/WANs Microwave communications Satellite communications: LEO, MEO, GEO Convergence Voice and Data Transmission Networks Applications IP Infrastructure and Services VoFR VoATM VoDSL VoIP QoS All IP Access and Backbone Voice over IP (VoIP) Essentials The principles of transmitting voice calls and fax over the Internet Applications VoIP networks Bandwidth compression The Gateway Packet prioritization RSVP H.320 H.323 SIP WAN engineering issues The Future The Future of Telecommunications Migration from circuit to packet switching Multimedia Technical Advances