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Softswitch Training

Softswitch Training

Softswitch Training:

Softswitch Training Course Hands-on (Online, Onsite, and Classroom Live!)

The Softswitch Training course does an outstanding job of showing how Softswitch technology and applications enable global service providers and carriers to optimize their networks and generate new revenue streams with new services and applications.

In other words, the Softswitch Training course explores how Softswitch technology disrupts incumbent service providers and their vendors. The Softswitch training course helps to identify some of the success and technological challenges of the industry based on the Softswitch including Planning, Design, and Implementation.

What’s Included?

  • 3 days of  Softswitch Training with an expert instructor
  • Softswitch Training Electronic Course Guide
  • Certificate of Completion
  • 100% Satisfaction Guarantee


Related Courses

Customize It:

  • If you are familiar with some aspects of Softswitch Training, we can omit or shorten their discussion.
  • We can adjust the emphasis placed on the various topics or build the Softswitch Training course around the mix of technologies of interest to you (including technologies other than those included in this outline).
  • If your background is nontechnical, we can exclude the more technical topics, include the topics that may be of special interest to you (e.g., as a manager or policy-maker), and present the Softswitch Training course in a manner understandable to lay audiences.

Audience/Target Group

  • Anyone needing in-depth knowledge of the Softswitch in the current wireline, cable, and wireless networks. Three versions of the course are offered for different audiences: Operating company personnel Switch and Digital Loop Carrier vendorsSoftSwitch design houses


After completing this Softswitch Training course, attendees will be able to:

  • Explain the basics of VoIP
  • Understand the engineering tools and procedures required for a voice network
  • Understand existing and emerging standards for VoIP
  • Explain the concepts of carrier-grade VoIP
  • Explore Softswitch Technologies
  • Understand Regulatory Compliance
  • Explain Softswitch Network Features
  • Review Subscriber Features Supported by Softswitch
  • Discuss Softswitch Interworking
  • Review Softswitch Operations, Maintenance, and Troubleshooting (OAM&P)
  • Explain performance and voice quality considerations
  • Explore the project planning process of Softswitch
  • Review successful VoIP deployments for wireline, wireless, and cable operators
  • Discuss successful and unsuccessful Softswitch deployments (VoIP, ATM and PSTN)
  • Step through a practical process for managing a Softswitch deployment project
  • Explore the current and future market trends

Course Outlines:

Background Information

  • A Snapshot of the Today’s Telecom Infrastructure
  • Class 4 and 5 Switches
  • Telecommunications Industry’s Future
  • The Economic Issues of Voice and Data Services
  • The Functions Of The PSTN Voice Switch
  • Building a Next Generation Network with a Softswitch
  • Will PSTN be Replaced by an all-IP network?
  • Deploying a Next-Generation Network Architecture
  • Voice and Data Services
  • Building a Foundation for Tomorrow’s Network-based, Multi-Media Applications
  • Cost Savings
  • Enhanced Revenues
  • Operational Savings (OAM&P)

Introduction to VOIP

  • VoIP Overview
  • IP Telephony Network Architectures
  • Cell Signaling
  • Gateway Control
  • Media Transport
  • Video and Media Encoding
  • Media Gateway (MG)
  • Media Gateway Controller (MGC)
  • Signaling Gateway (SG)
  • VoIP Related Protocols
  • The Signaling Challenge in IP
  • ITU H.323
  • RAS SIgnaling
  • Session Initiation Protocol (SIP)
  • Media Gateway Control and The Softswitch Architecture
  • MGCP
  • Megaco
  • VoIP and SS7
  • SS7 Network Architecture
  • The SS7 Trunking Gateway
  • IETF Sigtran
  • Simple Control Transmission Protocol (SCTP)
  • MTP3 User Adaptation Layer (M3UA)
  • MTP2 User Adaptation Layer (M2UA)
  • Quality of Service (QoS)
  • DiffServ
  • The Resource Reservation Protocol (RSVP)
  • Multiprotocol Label Switching (MPLS)


  • The Birth Of VoIP
  • Differences In Voice Communication Between Switched and Packet
  • Quality Of Transmission
  • MG, MGC, and SG
  • H.323, SIP, MGCP and Mecago/H.248
  • Definition of a Gateway
  • Differences Between Gateway and Gatekeeper
  • Size of PSTN and Gateway Hardware
  • The Gatekeeper
  • Requirements for Media Gateway Control
  • Call Processing
  • A Third Model Without any Use of the PSTN
  • Separation of Media and Call Control
  • VoIP Requirements For ‘PSTN-Like’ Functionalities

What Is A Softswitch?

  • The Emergence Of Voice-Over Packet
  • Definition of Softswitch
  • The Architecture for a VoIP Replacement of the PSTN
  • The Economics and Politics of Softswitch and VoIP
  • Reliability (five 9s)
  • Scalability
  • Quality of Service
  • Features and Applicaitons
  • Signaling Options
  • Do Softswitch technologies meet or exceed the performance parameters of the PSTN infrastructure?
  • The Reaction Of Legacy Switch Vendors
  • A New Slant On Call Centers
  • Real-Time Technical Problems With IP Services
  • FCC Rulings
  • IPCC Reference Architecture

Introduction To Softswitch Technologies

  • The Softswitch and The PSTN Market
  • The Economic Virtues of Softswitch
  • Integration of Softswitch Functionality
  • Operating Environment for the MGC
  • Why Is Softswitch The Latest Buzz?
  • The architecture of Circuit Switched Voice
  • Call Routing
  • Call Control: Softswitch vs. Class 5 Switch
  • Issues In Reliability
  • Virtues of Softswitch Technology
  • Softswitch Connectivity
  • Platform-Independent Software
  • Real-Time Problems With Softswitch
  • Real-Time Management In The PSTN
  • Real-Time Issues For Softswitch

Softswitch Technical Details

  • Introduction
  • Communications with the Network
  • Overview of Features and Functions
  • Supported Signaling Types
  • Softswitch Signaling
  • CAS Signaling
  • SS7 Signaling
  • ISDN Signaling
  • MGCP Signaling
  • MEGACO Stack
  • SIP and SIP-T Signaling
  • H.323 Signaling
  • SIGTRAN Stack
  • Reliability and Availability of Components
  • Vendor-specified Hardware
  • System Sizing Options
  • Medium Platform Options
  • Requirements for Small Platform Option
  • Regulatory Compliance

Softswitch Network Features

  • Support for Numbering Plans and Dialing Procedures
  • E.164 Dialing Plan Implementation
  • Casual Dialing (Dial Around)
  • Easily Recognizable Codes
  • Emergency Services (911)
  • Information Service Calls (900 and 976)
  • n11 support (311, 411, 611, 711, 811)
  • Operator Services
  • Toll-Free Services
  • Vertical Service Codes
  • Support for Network Services
  • Communications Assistance for Law Enforcement (CALEA)
  • Dialing Parity (IntraLATA Toll Presubscription)
  • Local Number Portability (LNP)
  • T.38 Fax Relay Interface
  • Toll-Free Database Service

Subscriber Features Supported by Softswitch

  • Call Forwarding Features
  • Calling Identity Features
  • Direct Inward/Outward Dialing for PBX
  • Analog DID for PBX
  • DID for Centrex
  • Features for Centrex Subscribers Only
  • Outbound Call Restriction Options

The Softswitch Interworking

  • The Trunking Gateway
  • The Residential Or ‘Host’ Gateway
  • User Connections to the Softswitch
  • Billing
  • Interoperability Issues
  • Authentication, Mapping, and Accounting System
  • Control and Management

Softswitch Operations, Maintenance, and Troubleshooting (OAM&P)

  • Softswitch Functions
  • Application Environment
  • Operator Interfaces
  • Turn-Up, Control, and Troubleshooting
  • Softswitch Configuration and Provisioning
  • Important Provisioning Functions
  • Maintenance of External Resources
  • Softswitch Fault and Performance Management
  • Managing Event Reports and Summaries
  • Event Report Levels and Operator Response
  • Managing the Event Log
  • Managing Alarm Reports and Summaries
  • Taking Corrective Action On Events and Alarms
  • Billing Events/Alarms and Corrective Action
  • Call Processing Events/Alarms and Corrective Action
  • OSS Events/Alarms and Corrective Action
  • Signaling Events/Alarms and Corrective Action
  • Statistics Events/Alarms
  • Overview of Security Management
  • Billing
  • Traffic Measurements Counters
  • SNMP Interface
  • CORBA & JAIN in Softswitch
  • Backing Up Data
  • Manual System Recovery
  • Restoring Data

Whether you are looking for general information or have a specific question, we want to help!

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